Our ORB company is surrounded by a diversity of employees that
love working with each other. Not only will this make the process 100-times
smoother with someone speaking English or Spanish, but it is easier not only
for the clients, but for the engineers as well to understand what the client
really wants. Our engineers are always willing to talk to our clients about any
questions that they have about their project, unless they are occupied at the moment,
even then, they will give you a call back. We value every client that decides
to bring their project to ORB.
As much as we like working with our clients, here are a couple of
things that may help us provide you with our best service. We encourage our
clients to send pictures that will help our engineers know what your project
needs so that this process will be as smooth as possible not only for us but
for you too. We know that money can be tight, so try sending us as many
pictures as possible to get the most accurate quote. Most likely this will help
you avoid a site visit fee. In many cases, an engineer is not needed to go to
your house to start a project. But if you have already started building or have
already built a structure, then a site visit may be required. Once an engineer
has looked at your project, whether it is in person or with the provided
information that was given through the phone, we will let you know of our quote
for your project. From there, you can decide if you would like to move forward
with us or not. Depending on the time you decide to reach us, we will let you
know how long it will be till your drawings will be complete, it may take a week
or even months, depending on the volume of work we have and the complexity of
your project.
Once our engineer has completed the drawings for your project, we
will then send you the plans to see if there are any changes that need to make
to make it perfect for you; this is called the revision process. Once you state
that everything in the plans is perfect, you will sign a notice stating that
you are satisfied with the drawings that you have reviewed, and no huge changes
will be made. Any changes that take less than an hour to do or any comments
that we receive from the city, we will be happy to change for you free of
charge. If for any reason, you decide to drastically change the scope of work,
dimensions or add any changes that may that the engineer more time, additional
fees may apply.
After your project is completed, you may now turn it into your
local city building. Once the plans are approved by the building department,
ORB's contract for services does end here.
Our goal is that you walk out with our plans satisfied to your
needs.
Call us if you would like to start your project today!
863-667-0500